Nicely put macdude. People in this world have forgotten about what it means to be nice. You get much further in life by being nice than you do by being an a-hole. There is a reason why your a-hole is in the back of your body and covered because no one wants to see that, and the smile you very rarely put on your face is out in the open for all to see but you would rather moon the whole f-ing world just so you can show them you are an a-hole.
Apple stores ROCK!!!
I especially like the free classes on all the high end product.
The Apple Store: Bad Customer Service at Your Local Mall